2017 - Present
System administrator for the company’s remote monitoring and management (RMM) platform which provides full automation (Microsoft patching, virus/malware, backup, application updates, monitoring, ticketing) and remote support for 1000 computers. Design and maintain content management web sites. Provide advanced systems and network troubleshooting for Windows 7/8/10, Server 2003/08/12/16. Support kiosks systems and digital signage. Good exposure to new technologies and solutions while supporting customers from a wide variety of business sectors.
Information Systems Manager responsible for corporate Web Applications. Worked with Microsoft (ASP) Active Server Pages connected to MS Access and Oracle databases. Managed the MES (Manufacturing Execution Systems) group responsible for collecting manufacturing data from the shop floor using ICC's SFDM (Shop Floor Data Manager) and Genrad's TRACS III software applications. The Web group was responsible for integrating shop floor collected data to Benchmark's TIME (Total Interactive Manufacturing Environment) system and for creating, designing, and maintaining all company Internet, Intranet, and Extranet web pages and applications. During the deployment of our data collection software and TIME system, supervised 17 employees and traveled to 4 remote facilities to coordinate the project. Worked two years with marketing consultant firm to prepare for four trade shows and to present our award winning TIME system to attendees. Project manager for global Lotus Notes deployment, which was migrated to Benchmark's Microsoft Exchange system.
1996 - 2000
IT Manager responsible for planning, organizing, leading, and controlling activities associated with the development, test, implementation, and sustaining efforts of Operation Systems. After 2005, filled senior technical analyst role supporting financial systems in the area of EVM (earned value management). Software products that were supported include COBRA, OPP, and wInsight from Deltek.
2010 - 2017
NASA Shuttle Program Silver Snoopy
TIME "Top 25 Extranets" from Information Week 2010
Alabama Press Association Better Newspaper Contest – 1st Place (Best Sports Photo)
Bob Jones High School Hall of Fame Inductee & Volunteer of the Year
2002 - 2010
Responsible for command, control, data handling, communications and tracking for science payloads on the space station. Manages the integrated high data rate (Ku-band) communications link between the ground and the station. Manages data system traffic, downlink video, assures ground data quality with NASA users, and assesses data system change requests. Ensures that the data system is properly configured to support payload operations. Also responsible for managing video coverage of research activity on the station. Monitors, configures and coordinates the use of the video system.
2000 - 2002
IT Professional / Family Historian
LAN administrator and primary interface for all data communication services. Responsible for reviewing, centralizing, and approving all computer hardware and software requirements before purchasing. Compiled the one-year and five-year capital computer hardware forecast for Huntsville Operations. Credited with huge cost reduction with design of online document approval system.
E Commerce Analyst responsible for leading the successful design, construction, delivery, and management of primarily web based applications. This position interacted with all levels of the organization and required excellent communication skills. This position also worked with sales and marketing teams to provide technology leadership and solutions design and participated in developing strategic E-Business service offerings.
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